We see this on a daily basis, and the general sentiments are:
1. Quality is assumed to be the same. In this case, the installer told the customer that he could do the same type of "custom" work as Premier.
2. Pricing is a good indication of the quality of work performed. Many new installers would price their jobs at a rate far below market average so that they can generate more experience and business. This in turn, will attract those who are very price conscious.
This is the ordeal this customer had to go through:
1. After the first installation, he was not happy about and brought it back to this installer. The installer then reapplied it. - 5 hours + 1.5 hr for travel
2. Just days after the 2nd install / trip to the installer's shop, issues arose once again and the owner was very dissatisfied. - 5 hours + 1.5 hr for travel
3. Brought it back the 3rd time, and this time, the installer wanted to charge him more because he did not realize how difficult this job would be (sign of lacking experience). The owner of the vehicle found this unacceptable to upcharge after the fact and made the installer redo it. 5 hours + 1.5 hr for travel
4. After the 3rd installations (which would be the install in the photos above), the owner of the car contacted this installer again. The installer now does not answer his phone calls and the owner of the vehicle cannot even get a refund.
5. Owner of vehicle decides to bring his vehicle by to our facility to get it redone.
Total amount of time wasted:
Approximately 20 hours + the added stress just to save a few hundred dollars.
1. Quality is assumed to be the same. In this case, the installer told the customer that he could do the same type of "custom" work as Premier.
2. Pricing is a good indication of the quality of work performed. Many new installers would price their jobs at a rate far below market average so that they can generate more experience and business. This in turn, will attract those who are very price conscious.
This is the ordeal this customer had to go through:
1. After the first installation, he was not happy about and brought it back to this installer. The installer then reapplied it. - 5 hours + 1.5 hr for travel
2. Just days after the 2nd install / trip to the installer's shop, issues arose once again and the owner was very dissatisfied. - 5 hours + 1.5 hr for travel
3. Brought it back the 3rd time, and this time, the installer wanted to charge him more because he did not realize how difficult this job would be (sign of lacking experience). The owner of the vehicle found this unacceptable to upcharge after the fact and made the installer redo it. 5 hours + 1.5 hr for travel
4. After the 3rd installations (which would be the install in the photos above), the owner of the car contacted this installer again. The installer now does not answer his phone calls and the owner of the vehicle cannot even get a refund.
5. Owner of vehicle decides to bring his vehicle by to our facility to get it redone.
Total amount of time wasted:
Approximately 20 hours + the added stress just to save a few hundred dollars.
