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Discussion Starter #1
hello all,
I am sad to say my wife dropped my Lum-Tec M25 onto the fireplace this weekend and broke a chuck out of the ring around the crystal.
I am sick about this and want to get it repaired.
I went to Lum-tec's web site and tried to send a not thru "contact us" but it came back with errors.

Can anyone tell me how to contact them?

Thanks,
Mickm
 

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Discussion Starter #6
Lum-Tec M25 repair update:
I emailed Lum-Tec. They replied very quickly with an repair form to fill out and send with the watch.
They contacted me within a few days with an update and amount to repair the damage.

LaEnana is correct, they have great customer service. I ask they inspect and clean the watch and asked for a new set of SS pins.

My M25 came today and looks brand new!!! They even sent me 6 additional SS pins.

Awesome company to deal with.

Thanks Lum-Tec.

Mickm
 
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