I've heard the same thing from other Phantom owners. It sounds like a manufacturing defect since it's so common hence Rolls Royce should cover it. I contacted Rolls Royce and they said they would cover it but then said they need to think about it basically. I'm getting together Phantom owners so we file a group complaint with Rolls Royce. We will see what happens.
I would try doing it myself. (Fuel pump swamp) If its that old what the heck, give it a shot, tanks are generally very easy to drop. Luckier if theres access through the trunk (which is rare) Worse case scenario you can't do it than just to it to a shop, at least you tried. If you succeed you can brag that you swapped a fuel pump in a phantom and you learned a lot.
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