Creative Recreation...anyone know them?

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  1. #1
    s2kstephen is offline Member
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    Default Creative Recreation...anyone know them?

    I recently went to Nordstroms to try out a pair of Creative Recration shoes before I purchased a couple pairs online. Turns out fit is great, so I snagged a pair of the Cesario Lo.

    Well, 2 "wears" later (maybe 3hrs of wear), the stitching is already come unraveled

    So I went to their website, sent an email to them showing my seemingly faulty shoe, and its been over a week with no response.

    I by now means intend to bad mouth or give them bad rapport, but just curious if they would either replace my shoe(s) or possibly a refund.

    Anyones' advice?

    Here's pic for reference:
    NEW:


    3hrs later:

  2. #2
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    good luck... I had the same prob with Sperry. They wanted me ot pay for shipping out to a some factory where they would review the shoes and then get back to me in a few weeks...

    im guessing its the same.

  3. #3
    davido22's Avatar
    davido22 is offline Senior Member
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    You need to read the return policy of the online vendor. I had a problem with a pr of sneakers from Karmaloop after one wearing. They will take back defective shoes as well as unworn pair. So read the company policy.

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  5. #4
    s2kstephen is offline Member
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    Would it be Nordstroms return policy or CR policy, because I purchased them at Nordstroms?

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    If it's nordstroms take take them back..

    I used to work there and the policy is to take everything back

  7. #6
    s2kstephen is offline Member
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    Thanks Amongst Kings

  8. #7
    davido22's Avatar
    davido22 is offline Senior Member
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    Nordstrom da bomb on customer svc....you can bring online purchases into store and even order online and have clothes delivered to a store.

  9. #8
    RockWell is offline Member
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    I have a pair of CR shoes. They are not as wrecked as yours and I have had mine for a good 6 months. Maybe yours are really a defect.

  10. #9
    demetri17 is offline Member
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    I have several pairs of CR's and never had a problem but some of my friends have had the tongue fall out, stitching unravel like yours, etc. I guess they just have inconsistent quality. You should take it back to Nordstrom though as Amongst kings said.
    Greenwich, CT
    Boston, MA
    Naples, FL

  11. #10
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    I've also had a few pairs and haven't had any problems. I would bring it back.
    Steve

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