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03-02-2010, 07:27 AM #1
Banana Republic S*x
Bought a belt at Banana Republic, hard to try on in store cuz of those darn plastic loops. Wore for half an hour and the leather stretched like crazy and it was just too darn big. Returned today with receipt and they said they would not take it back since it had been worn. I would rate it essentially untouched. Called their customer svc home office and they said no go too. I said "you are loosing 3K a year in business...." and told them to give the belt to charity. Went to Cole Haan next door and got a much nicer belt for ten bucks more.
What's the new credo: the customer's always wrong?
03-02-2010, 07:57 AM #2
sad story bra. The title of this thread had me expecting something spicier tho.
03-02-2010, 08:29 AM #3
ya, their customer service sucks. their product also sucks. i buy only their top of the line wool pants at 1/2 off. their shoes are particularly worthless.
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03-02-2010, 09:25 AM #4
i assure you i don't drop 3K in that sheithole, but i figured it might make their ears ring, but i guess not. i am not a huge fan of nordstrom's, they are based here in Seattle, but they bent over backwards to fix a problem with a zipper on a down parka i purchased there.
03-02-2010, 07:44 PM #5
BR is so 1998.Time is a container... Fill with quality!
03-02-2010, 07:57 PM #6IT IS WHAT IT IS
- Join Date
- Dec 2009
- The Bay / Cali
happen's to everyone.....Those F_CKERS...
03-03-2010, 04:54 AM #7
Can't stand BR, If I'm in a bind for a new outfit and short on time express is usually my goto store.East bound and down, loaded up and truckin',
we're gonna do what they say can't be done.
03-03-2010, 06:21 AM #8Wait, what?
03-07-2010, 05:42 AM #9
04-03-2010, 04:22 AM #10Junior Member
- Join Date
- Dec 2008
- San Ramon
I have two relatives that work with Gap corporate and a close friend who works in Banana corporate and they all admit Banana is imploding