Thread: Am I being unreasonable? Frustrated with lack of customer respect from watch dealer.

Sorry to hear about your experience, that truly is last rate service. Please let us know what happens, the more we can learn as a community on dealing with different companies helps all of us.

If you have not done this yet. I really would contact the brand and report this dealer. Clearly they are doing a lousy job representing the brand.

again, it is not my point to single out the dealer, but to see if anyone else has experienced this wonderful service. i am still young to this watch game and didn't know what to expect. i was brought up not to disrespect my elders, but i was also brought up not to be toyed with. i am going through with the order, since i've already waited 2 months and have already wired the full payment, but will most definitely be having a conversation with the owner. but i must say, thank you all for your support!

I hope you don't feel that way! I was brought up to respect my elders as well but there is a line. Your a paying customer your not asking them for any favors & I'm damn sure they are not doing it for free. Your money your voice! I think its a big issue when people just walk away and don't have anything to say about bad service. It needs to be addressed!

Originally Posted by misterkye

again, it is not my point to single out the dealer, but to see if anyone else has experienced this wonderful service. i am still young to this watch game and didn't know what to expect. i was brought up not to disrespect my elders, but i was also brought up not to be toyed with. i am going through with the order, since i've already waited 2 months and have already wired the full payment, but will most definitely be having a conversation with the owner. but i must say, thank you all for your support!

Originally Posted by DINOONE

I hope you don't feel that way! I was brought up to respect my elders as well but there is a line. Your a paying customer your not asking them for any favors & I'm damn sure they are not doing it for free. Your money your voice! I think its a big issue when people just walk away and don't have anything to say about bad service. It needs to be addressed!

I very much agree. I would sure hate to have someone else go through this same thing if this had happened to me. Especially a fellow forum member.